BURST CAPACITY

The concept of Burst Capacity within the healthcare system refers to the capability of health systems, payer networks, and healthcare provider organizations to effectively manage unexpected spikes in demand or workload. Given the unpredictability of changes in the healthcare landscape, such as sudden staff shortages, clinician burnout or a surge in patient numbers, the need for a responsive system becomes paramount. Burst Capacity enables organizations to seamlessly onboard virtual clinicians as needed, ensuring optimal operational performance.

Our proven track record underscores the efficacy of our services, exemplified by an impressive 55% reduction in the time taken for a request to be addressed by a provider. Furthermore, we have achieved substantial reductions in patient length of stay, contributing significantly to a decrease in overall hospital mortality rates. Noteworthy is our exceptional accomplishment of lowering cause-specific hospital mortality by over 30%. These achievements are complemented by outstanding patient and staff satisfaction rates, both reaching an impressive 98%.

Across a diverse range of patient care settings, including inpatient care, emergency consultations, ambulatory consults, and long term care facilities our average response time remains an impressive 13 minutes across all physician specialties. Our average response time is much less for virtual sitters and virtual nurses. By promptly summoning virtual nurses and sitters, we ensure swift support for your patients, staff, and facilities. With an unmatched wealth of expertise in telehealth and cutting-edge technology at our disposal, we consistently deliver top-tier quality care at a competitive industry price point.

Our approach yields an array of invaluable benefits, including streamlined patient admissions, efficient care for patients awaiting hospital beds (particularly during ER boarding or sudden patient influx), improved patient care quality, reduced length of stay, heightened patient satisfaction, and a reduction in nursing and physician burnout. Notably, our Burst Capacity solution is designed to be economically advantageous without the burden of expensive retainers or staffing costs. Our flexible cost structure, utilization of existing hardware, and adaptable payment options confer a distinct economic edge, including the capacity to bill on behalf of our clinicians.